All digital sales are final. Because ebooks are delivered instantly, I can’t offer refunds unless the wrong file was sent or there’s a technical issue we can’t resolve together. Preorders are charged at the time of purchase and will be delivered on the release date.

Your book will arrive via BookFunnel, which offers excellent support for all devices. If you run into trouble, start here: bookfunnel.com/help

Still stuck? Email sales@jorgiayates.com within 3 days of purchase. Include your name, order number, and a brief description of the issue.

Who I Am

I’m an independent author operating under the name Jorgia Yates. My books are sold through my Payhip storefront at www.jorgiayates.com

Information I Collect

When you make a purchase, sign up for my newsletter, or contact me, I may collect:

• Your name
• Your email address
• Details of your purchase or download
• Any message or information you choose to provide

I do not have access to your payment details. All transactions are processed securely through Payhip and its payment partners (Stripe or PayPal).

How Your Information Is Used

I use this information to:

• Deliver your purchases and digital downloads
• Provide customer support when requested
• Send email updates or newsletters (only if you’ve subscribed)
• Improve my books, store, and reader experience

I will never sell, rent, or share your personal information with third parties.

Email Communication

If you subscribe to my newsletter, you can unsubscribe at any time using the link provided in every email.

Cookies and Analytics

Payhip may use cookies to operate the store, track performance, and improve your browsing experience. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to access, correct, or delete your personal information at any time. Please contact me if you wish to do so.

Contact

If you have questions about this policy or how your data is handled, you can contact me directly at: sales@jorgiayates.com