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Digital Sales Policy

All digital sales are final. Because ebooks are delivered instantly, refunds are only available if the wrong file was sent or if there is a technical issue we’re unable to resolve. If you experience a problem, please contact sales@jorgiayates.com


Refunds for accidental duplicate purchases are available within 3 days of purchase when made using the same email address. The duplicate copy must not have been downloaded or accessed. To request a duplicate refund, please email sales@jorgiayates.com with your order details.


Preorders are charged at the time of purchase and will be delivered automatically on the release date.

Privacy Policy

Who I Am

I’m an independent author operating under the name Jorgia Yates. My books are sold through my Payhip storefront at www.jorgiayates.com


Information I Collect

When you make a purchase, sign up for my newsletter, or contact me, I may collect:

  • Your name
  • Your email address
  • Details of your purchase or download
  • Any message or information you choose to provide

I do not have access to your payment details. All transactions are processed securely through Payhip and its payment partners (Stripe or PayPal).


How Your Information Is Used

I use this information to:

  • Deliver your purchases and digital downloads
  • Provide customer support when requested
  • Send email updates or newsletters (only if you’ve subscribed)
  • Improve my books, store, and reader experience

I will never sell, rent, or share your personal information with third parties.


Email Communication

If you subscribe to my newsletter, you can unsubscribe at any time using the link provided in every email.


Cookies and Analytics

Payhip may use cookies to operate the store, track performance, and improve your browsing experience. You can disable cookies in your browser settings if you prefer.


Your Rights

You have the right to access, correct, or delete your personal information at any time. Please contact me if you wish to do so.


Contact

If you have questions about this policy or how your data is handled, you can contact me directly at: sales@jorgiayates.com